Shipping and Deliveries
For dealers: We offer free local delivery throughout the Los Angeles area for orders of $500 or more. Smaller orders are subject to a delivery fee of $20-$30.
Local pick-up is available at 7350 Atoll Ave., Unit 33, North Hollywood, CA 91605 during our normal business hours. Please call to arrange a pick-up time to ensure that your order is ready for when your driver arrives.
For shipping, we utilize UPS, Fed-Ex, and the U.S. Postal Service. We will use the most reliable method, depending on your order, unless a specific carrier is requested. All shipments are F.O.B. North Hollywood, CA with the buyer assuming all responsibilities for shipping charges.
Shipping charges are prepaid and will be added to the invoice. We also accept UPS and Fed-Ex shipper account information if you prefer to be billed directly by the carrier. We cannot assume responsibility for any unexpected delays, loss, or damage once your order has been delivered by us to the carrier.
When available, we will provide you with a package tracking number to allow you to plan for the delivery of your order.
Drop shipping is available via USPS and UPS depending on the size of the shipment. All orders will include a shipping slip with the client’s name, address, and phone number and product description without pricing information. Please let us know if you would like us to include a message to your customer. We will notify you when a shipment has been sent out and provide any available tracking numbers.
While we are able to offer the usual dealer pricing for drop ship orders, there will be a $2 charge for orders under $50 in addition to any associated shipping costs. Orders will be prepaid or billed on Net 15 or Net 30, depending on the previously established payment terms.
Thank you for your attention to our procedures, with them we hope to continue to provide quality products and excellent customer service. Any future revisions will be expressed in writing and promptly made available to our clients. If you have any questions, please contact us at (818) 602-8905 or firstname.lastname@example.org.